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Terms & Conditions

Store Policy

Privacy & Safety

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

Please note, the terms and privacy policies of such third parties may apply to you as well, in particular: Google Analytics, Drift, Google Optimize, Google Ads, Google Tag Manager, Google Recaptcha, Your acceptance of applicable third party terms is required to access the Website and Products.

The Website and Products may contain links to third party websites. Such links do not amount to an endorsement of such other websites. Mother Nature's Gift Company is not responsible for other websites.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by ECWID and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at customerservice@mothernaturesgiftcompany.com or mail to Mother Nature's Gift Company, 160 16th Avenue North, #410, St. Petersburg, FL 33705.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

We do not sell your Personal Data to anyone at anytime for any reason. 

Wholesale Inquiries

Please refer to our Whoelsale page for information. 

Payment Methods

We accept all major credit cards through our online store. We process our payments in partnership with ECWID. ECWID is an authorized payment processing service for CBD related products and businesses. We make purchasing through credit card payments as fast, painless, and secure as possible. 

We Help Fight Against Fraud.  ECWID does not store sensitive customer information such as credit card numbers, names, or addresses. They support a number of popular payment gateways that process your payment information, over 60 of them. ECWID connects directly to the payment gateway via a highly secure channel and sends a request with the order information. This information is not transferred to ECWID servers, does not pass through, and is not stored by ECWID. The payment gateway performs all operations with this data and returns a callback confirming payment to ECWID.

We Protect Your Data. With end-to-end encryption, customer payment data is encrypted to protect from hackers. .  ECWID's secure online payment system offers 24/7 processing protection.

Shipping Policy

Standard USPS shipping: when payment is received from the customer and is cleared by ECWID, the customers order will ship within 1-3 business days. During holidays delivery times may be increased to 5-7 business days.

Priority USPS shipping: when payment is received from the customer and is cleared by ECWID, the customers order will ship within 1-2 business days. During holidays delivery times may be increased to 4-5 business days.

Return Policy

We accept returns on all UNOPENED CBG related products within 7 business days from receipt. Please contact customer service within this time frame to initiate your return. All return postage is the responsibility of the customer. A refund to the payment method upon purchase will be initiated once the returned product is received and processed. Please give us up to 7 days after receipt of return to process refund. If there are any issues with the refund, we will contact you. 

We accept returns on damaged and unworn t-shirts within 7 business days from receipt. Please follow the return policy included with your shipment or contact customer service to initiate your return. All return postage is the responsibility of the customer. A refund to the payment method upon purchase will be initiated once the returned product is received and processed. Please give us up to 7 days after receipt of return to process refund. If there are any issues with the refund, we will contact you. 

SHIPPING AND RETURNS
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